Electronic Record Retrieval

Record retrieval tasks can take a significant amount of time and resources, resulting in hours of lost productivity for your organization. Because Excelas has a team of health information specialists who have years of experience working with medical records in various types of healthcare facilities and EMR systems, we know how to efficiently obtain complete records while guaranteeing HIPAA compliance.

Our team is familiar with a variety of EMRs including Epic, Meditech, PointClickCare, RehabOptima, and more. With remote access, we extract all portions of a record from EMR systems, coordinate the collection of paper records, or both: we do whatever it takes to locate and compile all the documentation required to produce a complete medical record.

Related Records Services

While handling a case I kept receiving additional information which needed nurse review and I had time constraints. The Excelas team accepted all of my “rush” emails and were able to get back to me within 24 hours which helped me to resolve the case.  Thanks so much for accommodating my requests and delivering the service needed for me to do my job!

- Yvonne, SCLA, Claims Agent, Insurance Company, Princeton, NJ