Enterprise Risk Management (ERM) in Long-Term Care

Enterrprise Risk Management (ERM)
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Enterprise risk management critical with increasing resident acuity, continuing workforce shortages, looming government staffing mandates, evolving technology, and rising claim values

This shifting landscape for long-term care providers presents many challenges and managing these risks requires a holistic approach to ensure residents are provided safe and high-quality care.

Assessing risks on a departmental level is not sufficient in today’s environment.  Long-term care providers must adopt overall strategies, or Enterprise Risk Management (ERM) strategies, which include

  • clear documentation and communication protocols,
  • attention to customer service,
  • strong hiring and training practices,
  • leadership oversight and visibility,
  • compliance with admission and discharge practices to ensure caregivers can meet needs,
  • setting realistic expectations for residents and families,
  • taking responsibility for incidents, and
  • building relationships.

Lunchbreak lawsuit underscores wage, hour and 1099 concerns for nursing homes

A nurse who claims the Ohio nursing homes she worked at docked her pay for more than three years of lunch breaks that she rarely took can proceed with her case, a federal court ruled this week.“With increasing scrutiny by state and federal agencies and an uptick in collective action wage and hour litigation, it is critical for long term care providers to have a wage and hour audit conducted by an attorney to help ensure compliance with the myriad of evolving wage and hour laws,” said Caroline Berdzik, a partner and labor and employment attorney at Goldberg Segalla.


2023 DRI Senior Living and Long-Term Care Litigation Seminar

The Excelas team enjoyed reconnecting with clients and friends in Washington, D.C. at the DRI Senior Living and Long-Term Care Litigation Seminar.   DRI’s Medical Liability and Health Care Law Committee assembled an outstanding group of expert speakers on key topics impacting the industry.


Matthew T. Corso

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